← Georg DigelGet the toolkit

Free resources

Tools you can use today.

Practical, no-fluff tools for thinking clearly about NC & CAPA.

For leaders responsible for NC & CAPA performance

The NC/CAPA Scorecard

Can your system produce the numbers that show it’s under control? 11 KPIs across three maturity levels — rate yourself against defensible bands.

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For checking records before an auditor does

The CAPA Stress Test

Would your CAPA records survive an auditor’s read? A 28-check quick scan across the 8 places records actually fail — about 15 minutes.

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For writing down what the issue actually is

How to write a problem statement

Weak problem statements stall investigations before they start. See the 4W2H method on a worked example, then build your own and paste it straight into the record.

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For deciding what enters the system

The Triage Tree

When does a quality issue actually deserve a CAPA? Walk one through and see where it lands.

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For deciding how far to go

The Proportionality Matrix

Correction only, or corrective action/preventive action? This tool gives you a way to think about defensible defaults for any severity/occurrence combination — and what to focus on in the documentation.

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