Legal
Privacy Policy
1. Data Protection at a Glance
General Information
The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.
Data Collection on This Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the “Information regarding the responsible party” section of this privacy policy.
How do we collect your data?
On the one hand, your data is collected when you provide it to us. This could, for example, be data that you enter into a contact form. Other data is collected automatically or after your consent by our IT systems when you visit the website. This is primarily technical data (e.g., internet browser, operating system, or time of the page view). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Part of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders, or other order inquiries.
What rights do you have regarding your data?
You have the right to receive information about the origin, recipient, and purpose of your stored personal data free of charge at any time. You also have a right to request the rectification or erasure of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have a right to lodge a complaint with the competent supervisory authority. You can contact us at any time regarding this and other questions on the subject of data protection.
2. Hosting
We host the content of our website with the following provider:
External Hosting
This website is hosted externally. The personal data collected on this website is stored on the servers of the host(s). This may include, but is not limited to, IP addresses, contact requests, meta and communication data, contractual data, contact details, names, website access, and other data generated via a website.
External hosting is carried out for the purpose of fulfilling contracts with our potential and existing customers (Art. 6 Abs. 1 lit. b GDPR) and in the interest of a secure, fast, and efficient provision of our online offer by a professional provider (Art. 6 Abs. 1 lit. f GDPR). If a corresponding consent has been requested, processing takes place exclusively on the basis of Art. 6 Abs. 1 lit. a GDPR and § 25 Abs. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
Our host(s) will only process your data to the extent necessary to fulfill its performance obligations and will follow our instructions regarding this data. We use the following host:
Gautinger Straße 10
82319 Starnberg
Germany
Data Processing Agreement (DPA)
We have concluded a Data Processing Agreement (AVV) for the use of the above-mentioned service. This is a contract required by data protection law, which ensures that the host processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
3. General Information and Mandatory Information
Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data are collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We point out that data transmission over the Internet (e.g., communication by email) can have security gaps. Complete protection of data against access by third parties is not possible.
Information Regarding the Responsible Party (Data Controller)
The responsible party for data processing on this website is:
c/o IP-Management #10990
Ludwig-Erhard-Straße 18
20459 Hamburg, Germany
Email: info@elevate-capa.com
The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).
Storage Duration
Unless a more specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for erasure or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial retention periods); in the latter case, erasure takes place after these reasons no longer apply.
General Information on the Legal Basis for Data Processing on This Website
If you have consented to data processing, we process your personal data on the basis of Art. 6 Abs. 1 lit. a GDPR or Art. 9 Abs. 2 lit. a GDPR if special categories of data according to Art. 9 Abs. 1 GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, data processing is also based on Art. 49 Abs. 1 lit. a GDPR. If you have consented to the storage of cookies or to access to information in your terminal device (e.g., via device fingerprinting), the data processing is additionally based on § 25 Abs. 1 TDDDG. Consent can be revoked at any time. If your data is required for the fulfillment of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 Abs. 1 lit. b GDPR. Furthermore, we process your data if it is required to fulfill a legal obligation on the basis of Art. 6 Abs. 1 lit. c GDPR. Data processing may also be carried out on the basis of our legitimate interest pursuant to Art. 6 Abs. 1 lit. f GDPR.
Recipients of Personal Data
As part of our business activities, we cooperate with various external bodies. In some cases, it is also necessary to transfer personal data to these external bodies. We only pass on personal data to external bodies if this is necessary within the framework of fulfilling a contract, if we are legally obliged to do so (e.g., passing data to tax authorities), if we have a legitimate interest pursuant to Art. 6 Abs. 1 lit. f GDPR in passing it on, or if another legal basis permits the data disclosure. When using processors, we only pass on personal data of our customers on the basis of a valid contract for order processing. In the case of joint processing, a contract for joint processing is concluded.
Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)
IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 ABS. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OUTWEIGH YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 ABS. 1 GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS CONNECTED WITH SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 ABS. 2 GDPR).
Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged violation. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.
Right to Data Portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.
Information, Rectification, and Erasure
Within the framework of the applicable statutory provisions, you have the right to free information about your stored personal data, its origin and recipient, and the purpose of data processing and, if applicable, a right to rectification or erasure of this data at any time. You can contact us at any time regarding this and other questions on the subject of personal data.
Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:
- If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the audit, you have the right to request the restriction of the processing of your personal data.
- If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of erasure.
- If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
- If you have lodged an objection pursuant to Art. 21 Abs. 1 GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.
SSL or TLS Encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
4. Newsletter
Newsletter Data
If you would like to receive the newsletter offered on the website, we require an email address from you as well as information that allows us to verify that you are the owner of the email address provided and agree to receive the newsletter. Further data is not collected or is only collected on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.
The processing of the data entered into the newsletter registration form takes place exclusively on the basis of your consent (Art. 6 Abs. 1 lit. a GDPR). You can revoke your consent to the storage of data, the email address, and its use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.
The data deposited with us for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe from the newsletter or after the purpose ceases to apply. We reserve the right to delete or block email addresses from our newsletter distribution list at our own discretion within the scope of our legitimate interest pursuant to Art. 6 Abs. 1 lit. f GDPR. Data stored by us for other purposes remains unaffected by this.
After you unsubscribe from the newsletter distribution list, your email address may be stored in a blacklist by us or the newsletter service provider if this is necessary to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 Abs. 1 lit. f GDPR). Storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.
Kit (formerly ConvertKit)
This website uses Kit for sending newsletters. The provider is ConvertKit LLC, USA (https://kit.com). When you sign up via one of the forms on this website, the data you enter (first name and email address) is transmitted directly to Kit and stored on Kit’s servers in the USA. No Kit tracking scripts are loaded on this website; data is only transmitted to Kit when you actively submit a signup form.
Data transfer to the USA takes place on the basis of the applicable safeguards under Art. 44 ff. GDPR (in particular Standard Contractual Clauses and/or Kit’s certification under the EU-US Data Privacy Framework). Details can be found in Kit’s privacy policy: https://kit.com/privacy.
5. Plugins, Tools, and External Services
Video Testimonials (testimonial.to)
On some pages of this website, video testimonials from the provider testimonial.to (a US-based service) are embedded. We use a two-click solution: when a page loads, only a locally hosted preview is displayed and no connection to testimonial.to is established. Only when you actively click the play button is the video player loaded from testimonial.to’s servers. From that point, testimonial.to receives your IP address and technical data about your browser, and may set cookies or store information in your terminal device.
The video is loaded exclusively on the basis of your consent, which you give by clicking the play button (Art. 6 Abs. 1 lit. a GDPR and § 25 Abs. 1 TDDDG). If you do not click, no data is transmitted to testimonial.to. Details can be found in the provider’s privacy policy: https://testimonial.to/privacy.
Interactive Tools and Local Storage
The free tools on this website (e.g., the CAPA Stress Test) can store your entries in your browser’s local storage (localStorage) so that your work is preserved when you return to the page. This data remains exclusively in your browser and is not transmitted to us or to any third party. The storage is strictly necessary to provide the save function you actively use (§ 25 Abs. 2 Nr. 2 TDDDG); no consent banner is therefore required. You can delete this data at any time by clearing your browser’s site data; it is also removed if you use the tools’ own reset functions.
Web Analytics (Plausible)
This website uses Plausible Analytics, a privacy-friendly web analytics service. The provider is Plausible Insights OÜ, Väike-Paala 1, 11415 Tallinn, Estonia (EU). Plausible does not use cookies and does not store any information in your terminal device; a consent banner is therefore not required (§ 25 TDDDG does not apply). It counts page views and referral sources in aggregate so that we can understand which pages are useful, without following individual visitors across sites or sessions.
When a page loads, your IP address and browser information are transmitted to Plausible’s servers in the EU, where they are used only transiently to derive an anonymized identifier (a hash with a key that changes daily) and are not stored. The resulting statistics are aggregate counts that cannot be traced back to you. The legal basis for this processing is our legitimate interest in the reach measurement of our own website (Art. 6 Abs. 1 lit. f GDPR). You may object to this processing at any time (Art. 21 GDPR) using the contact details in this policy. A data processing agreement pursuant to Art. 28 GDPR is in place with Plausible as part of their terms of service. Details can be found in the provider’s data policy: https://plausible.io/data-policy.
Links to Payment and Scheduling Providers (Stripe, Proton Calendar)
For paid services, this website links to external payment and booking pages operated by Stripe (Stripe Payments Europe, Ltd., Ireland / Stripe, Inc., USA) and Proton (Proton AG, Switzerland). No data is transmitted to these providers by merely visiting this website. Only when you follow such a link do you leave this website; from that point, the privacy policy of the respective provider applies (Stripe, Proton).
Source: https://www.e-recht24.de