So you're curious about my work?
I've been in the industry since 2014, working on both simple and large-scale projects — most centered around maintaining ISO 9001 and ISO 13485 certifications.
A decade of NC&CAPA Expertise
NC and CAPA-specific projects are too many to list — but here's a snapshot of the scope of work I've led and delivered across organizations.
Performance analysis
Analysing performance across 60+ sites to identify gaps and opportunities.
Improvement concepts
Creating and leading improvement initiatives from concept through execution.
Training programs
Redesigning training programs and coaching NC&CAPA teams at all levels.
Procedures & requirements
Rewriting procedures and CRB requirements to meet evolving standards.
Metrics & dashboards
Overhauling metrics frameworks and implementing actionable dashboards.
Confident I've done it all in NC&CAPA
From coaching teams to overhauling entire quality systems, I've navigated nearly every challenge in NC&CAPA management — across companies, scales, and certification frameworks.
If you'd like to explore how this experience can help your organization, I'd love to connect.